Shipping Options and Rates

FREE SHIPPING DETAILS -Free shipping applies to ground shipping only for the contiguous United States for orders totaling $150 before taxes and after discounts. All items qualify for free shipping, however if you are purchasing an over-sized item, such as a bed or a feeder, then a shipping and handling surcharge may apply. If you have an over-sized item in your cart you will see the surcharge listed in the shipping cost.

HOLIDAY SHIPPING CALENDAR - Please read carefully to ensure delivery by Wednesday 12/24/14!*

Orders placed by Midnight PST Wednesday 12/17/14:- Choose Ground, 2nd Day Air or Next Day Air shipping for guaranteed holiday delivery. Special Note for CA/AZ Customers: Orders shipping to California or Arizona may select Ground Shipping through 3pm PST Friday 12/19/14.

Orders placed by Noon PST Monday 12/22/14: - Choose UPS 2nd Day Air for guaranteed holiday delivery.

Orders placed by Noon PST Tuesday 12/23/14: - Choose UPS Next Day Air for guaranteed holiday delivery.

*Certain large or custom items may not be able to be shipped according to the schedule above. These items will be marked in the shopping cart as "Ground Shipping Only."



Muttropolis has partnered with the US Postal Service and UPS to provide the fastest and most reliable shipping options available. Most ground shipping orders are shipped through the US Postal Service. Expedited, large orders and oversized items will be shipped through UPS. Most orders ship within 1 business day after credit card approval, please see below for more information on available shipping methods. Orders shipped to Hawaii or Alaska may be subject to additional shipping charges. We are unable to ship to PO boxes at this time.

Once your order ships you will receive a confirmation email with your US Postal Service or UPS Tracking Number. Orders may arrive in multiple packages as we ship directly from our stores and some items ship directly from the designer.

Ground Shipping - USPS Priority and UPS Ground Shipping - Two fast and affordable shipping methods for delivery within 2 to 6 business days depending on location. All orders ship from our Southern California store locations with orders shipping to the West typically arriving in 2 to 3 days!
Map
This map is a reference and does not guarantee delivery by a set date. The day your order ships does not count as a transit day. For time-sensitive shipments please call 1-888-688-8799 or use an Express Shipping Method.

UPS 2-Day, and Next Day Air -

Guaranteed delivery with complete trackability from the time your order ships until it reaches your doorstep.

International Shipping - We ship globally through our trusted partner International Checkout. Please click here for more information.

Shipping Costs for Food and Oversized Items

Food and other oversized items may require an additional shipping surcharge. This surcharge will be noted on the product page and calculated during checkout.

Shipping Rates

Product Total (after discount Applied) Ground 2-Day Next Day Air
Up to $50 $7.95 $29.95 $59.95
$50 - $99 $9.95 $33.95 $64.95
$99 - $150 $10.95 $37.95 $69.95
$150 - $250 FREE $44.95 $79.95
$250 - $500 FREE $51.95 $89.95
Over $500 FREE $58.95 $104.95
*Shipping to Alaska or Hawaii may require an additional cost. We will notify you immediately if there are any issues with your order.

3rd Party Shipping

Certain items may ship directly from the designer and take slightly longer to arrive. These items will be marked in the Shopping Cart as "Ground Shipping Only."