Shipping Options and Rates
Free shipping applies to ground shipping only for the contiguous United States for orders totaling $150 before taxes and after discounts. If you are purchasing dog or cat food then a shipping and handling surcharge may apply. If you have if you have dog or cat food in your cart you will see the surcharge listed in the shipping cost.
Muttropolis has partnered with the US Postal Service and UPS to provide the fastest and most reliable shipping options available. Most ground shipping orders are shipped through the US Postal Service. Expedited, large orders and oversized items will be shipped through UPS. Most orders ship within 1 business day after credit card approval, please see below for more information on available shipping methods. Orders shipped to Hawaii or Alaska may be subject to additional shipping charges. We are unable to ship to PO boxes at this time.
Ground Shipping - USPS Priority and UPS Ground Shipping - Two fast and affordable shipping methods for delivery within 2 to 6 business days depending on location. All orders ship from our Southern California store locations with orders shipping to the West typically arriving in 2 to 3 days!
UPS 2-Day, and Next Day Air -
Orders placed before 3pm PST, Monday through Friday, will be shipped the same day. Orders placed after 3pm on Friday through Sunday will not ship until Monday. Please consider these guidelines when choosing expedited shipping. Guaranteed delivery with complete trackability from the time your order ships until it reaches your doorstep.
International Shipping - We ship globally through our trusted partner International Checkout. Please click here for more information.
Shipping Costs for Food and Oversized Items
Food and other oversized items may require an additional shipping surcharge. This surcharge will be noted on the product page and calculated during checkout.
3rd Party Shipping
Certain items may ship directly from the designer and take slightly longer to arrive. These items will be marked in the Shopping Cart as "Ground Shipping Only."